Don’t be concerned, your request is queued for processing and will be addressed once it reaches the front. We want to emphasize that this is part of our normal processing routine and not a delay. We appreciate your feedback and the time you’ve taken to provide it. Your concerns are understood, and we value your insights into your experience. Trust me, based on my experience with Skrill, I have received immediate responses from other casinos, while here the status remains «new. It’s important to understand that withdrawal times may fluctuate based on regulatory requirements and the protocols of payment providers and banks. We take these issues seriously and wish to thoroughly investigate your situation. The withdrawal process at GG.BET is frankly terrible.
As per Rule 8.3.1, the duration for processing withdrawal requests is contingent upon the necessary procedures to adhere to regulatory compliance and the internal policies of the Company. For instance (if you win €500 and wish to withdraw the same amount), the withdrawal will be pending and will still appear in your player account. Initially, there are no issues with withdrawals, even without the need for verification. If you have further inquiries — don’t hesitate to contact our support team—we are here to assist you. Best regards, GG.BET Team. Please be aware that even when requests are made on the same day (they may not all be completed at once), particularly for larger amounts or cases requiring manual review. However, you can be assured that all processes are being managed properly and in accordance with the law. These safeguards are implemented to protect all users and maintain the integrity of financial transactions. In your situation — initial denials may have been related to necessary identity verification (KYC) and the nature of the withdrawal requests.
Details about the company
We appreciate your suggestion about more no deposit bonuses and will take it into account. I would like myself and other players to have more no deposit bonuses. The overall experience of playing in this casino is a good five plus. Regarding the opening of multiple accounts, please note that this is prohibited under Rule 5.5.1. Please provide us with your ID or email address so we can review your request and provide you with a detailed response.
Información de la compañía
These measures exist to ensure fairness — security, and protection for all users.We appreciate your feedback GGBET regarding the user experience, and we will continue working on improving communication and making verification procedures as smooth as possible while maintaining the required security standards. All procedures (including KYC checks), account restrictions, and withdrawal processing, are carried out strictly in accordance with applicable laws, regulatory standards, and the platform’s Terms and Conditions. Your account was blocked because the game is prohibited in your country on our website.
The greater the amount won, the longer it takes to withdraw funds. I earned almost 100 euros during March. However (as of June 10th), your payments of $245.05, $145.00, and $17.55 were successfully completed. I keep requesting withdrawals and they keep cancelling them , without notifying me,. We believe there may have been a misunderstanding, and we are keen to address and resolve any issues.Please provide your account details so we can further investigate the situation and assist you accordingly.
- We truly regret that your withdrawal experience fell short of your expectations.
- Please provide us with your ID or email address so we can review your request and provide you with a detailed response.
- Your suggestion regarding additional no deposit bonuses is appreciated and will be taken into consideration.
- Instead, they simply froze my new account along with my funds.
- We appreciate you sharing your experience. We apologize for the challenges you faced during the deposit process. The 96 hours mentioned is the maximum time allowed — although deposits generally process quicker. As noted, your transaction was completed successfully within 24 hours, and we hope for your understanding.
In this case, evidence of a violation was found and, in accordance with our terms and conditions, these accounts have been permanently blocked. This process helps us maintain a secure environment and comply with legal regulations — ensuring that all accounts are valid and protected.Upon reviewing your account, I can see that your verification process is still ongoing. After i made a deposit,my account been blocked right the way, and keep asking me to upload selfies and utility&internet bills. For any specific concerns (feel free to reach out to our live support chat or our support team ()), who will assist you further. If you have any specific suggestions or encountered issues related to your account verification, feel free to let us know, and we’ll do our best to improve it.Your feedback is invaluable as we strive to make the gaming experience even more seamless. We’re thrilled to hear that you appreciate the flexibility of small deposits (fast withdrawals), no-wagering bonuses, and our 24/7 support.
The KYC requests are unreasonable and take an eternity (withdrawals are extremely slow), and there’s practically no emphasis on responsible gambling. Customer service at this casino leaves much to be desired; withdrawals are significantly delayed (and whenever I inquire about them), customer support agents provide the identical response, often making it feel like I’m conversing with an AI. The primary problem with this casino is the delayed withdrawals, and if that issue were resolved, I would gladly recommend it to my family and friends , only the slow withdrawals get noticed,.